An ad for Microsoft’s Bing search engine came on TV last night. The message, obviously, is that Bing is better than Google:
That’s a cute commercial, but it will never allow Microsoft to topple Google’s search dominance. Neither will the “Bing It On” challenge commercials that demonstrate Bing’s supposed superiority. Compare Bing’s factual analysis of which search engine is better with this:
Google’s commercial tugs at your heart strings. Forget about searching for Chinese delivery places or a good deal on hardwood floor installation; Google is there with you while you live your life and save your treasured memories. It’s an effective emotional appeal, which keeps Google’s TV presence more appealing than Microsoft’s. Microsoft got this back in 1995, when they used the Rolling Stones’ “Start Me Up” to roll out the then-new Windows 95 and its Start Button. Commercials of the time were low on the facts of the new operating system but heavy on the new frontiers offered by the new generation of computers.