More Messaging on Health Care

Following up on a previous post on the semantics of the upcoming health care debate, the good folks at Pocket Full of Liberty make a strong point about the best levers to move the issue:

This law is a disaster. And we’ve only seen the tip of the iceberg. There is this huge opportunity out there for Republicans to once again, show the public how the government tried to do something and failed at it. They can do that a lot better by telling the stories about people who have had to search for new doctors and different healthcare plan…

The case for Obamacare (just like the case for previous attempts to socialize the health care system) was made with highly individual personal stories.  Despite people being satisfied with their own insurance, the weepy tales of a working Mom who couldn’t get insurance for her kids because of a pre-existing condition were fairly convincing.  Hey, if it doesn’t affect my insurance and I can help someone else, why wouldn’t I, right?

Now, the American people are getting less insurance, not more.  They are paying more, not less.  Getting insurance is harder, not easier.  And the supporting facts for these statements are out there – in the form of the people who are getting letters that their insurance policies are being cancelled, or who are waiting in long virtual lines to access a website to buy insurance.

The path to health care reform starts with those stories.

Why Google wins

Google is one of the most ubiquitous companies on Earth.  It’s not just where we often start out looking for information (even if we end at Wikipedia), it’s in our emails, phones, tablets, and browsers.  Google’s success comes from mining data from all those points and selling advertising based on that information.  It’s products are easy to use and useful.

But when Google makes its point that you should use their products, they don’t mention all that.  They don’t say, “Hey, everyone’s using Google!  Get your Google today!”  They don’t even present their products as superior to their competitors – a strategy others have tried.

Google tells a story.  Check out this video of a lost Indian boy who used Google to find his long-lost family:

With attention and political energy turning to the 2014 election over the next six months, this is a good concept to keep in mind.

Add this phrase to your arsenal: “Health Care Reform”

…or “Healthcare reform.” Either way, it’s time for center-right voices to stop talking about “Obamacare Repeal” and start talking about “Healthcare Reform.”

The website might as well have been cobbled together on Geocities.  Premiums are going up, and current plans are being cancelled.  Jobs are being downgraded and lost.  The flashpoint of the recent government shutdown was Obamacare, which has many on the conservative side locking and loading for 2014 and 2016 with the hope of repealing the law with a more favorable Senate and White House.

There’s a reason a President was able to get elected and re-elected based on the idea of improving the country’s health care system (even if the actual policy won’t do that): people were generally dissatisfied with the health care system.   They were  very satisfied with their own coverage, but unsatisfied with the system overall (kind of like the old “I hate Congress but love my Congressman” mentality).

So talking about going back to 2008 isn’t going to move voters, no matter how horrible the law is.  It also doesn’t help the GOP emerge from the “Party of No” boulder they keeping getting stuck  behind.

Republicans can win on health care by ditching the talk about “repeal” and carrying the mantle of “reform.”  Costs are high, the program is mismanaged, and people are being forced into inefficient, one-size-fits-all coverage plans.  In other words, health care now is just as ripe for reform as it was in 2008, but the Democrats have had their shot – and it failed.  The Republicans have the opportunity to fix it.

The vision of a better tomorrow resonates a lot better than the image of a slightly better yesterday.

Lonegan beats the spread

Lost in the news about the final shutdown showdown was Cory Booker’s 11-point win over Steve Lonegan in the New Jersey’s special Senate election yesterday.

Lonegan was always a long shot.  Booker gained national attention in 2009 and 2010 for personally shoveling snow for his constituents and allegedly saving one of them from a fire.  A big Booker win wasn’t only inevitable, it was the likely first step in things to come: He was the Democrats’ next rising star.   Known for being a primary opponent to Chris Christie, Lonegan was best known for his outspoken conservative activism – the type of sacrificial lamb a party runs when they know they are going to lose.  In June, Vega$ might have put the spread at, say, 19 1/2 points – and they might have started taking will-he-or-won’t-he Booker bets for 2016.

Lonegan was unsuccessful, but fierce.  He and his allies managed to crawl within 11 points (despite a bawdy interview from his campaign’s head consultant coming out the weekend before the election), and in the process showed Booker’s made-for-TV story is, well, made for TV.  His drug dealer friend T-Bone?  Most likely fiction.   The story where a young man died in his arms?  Not exactly how he remembered it.  That woman he saved from a fire?  Highly questionable.  The city that calls him mayor is deeply infected with violent crime.  He used to own a crack house.

After his first real election, Booker is already damaged goods.  The playbook to beat him – either in 2014 or in 2016 – has been written.  He’ll likely win re-election to the Senate, but it won’t be a slam dunk if the Republican Party of New Jersey fields a good candidate.  Martin O’Malley, Hilary Clinton, or any other Presidential contenders from the left have plenty of ammunition now.  Booker has lost the veneer of inevitability that he enjoyed, and shown that he isn’t the powerhouse he once seemed to be.

Sure, Cory Booker won this week – but that may be all he gets, thanks to Steve Lonegan.

Asking the wrong questions about 2012

John Sides and Lynn Vavreck had an insightful post on the 2012 election, where they chart out 10 points that challenge what they consider to be conventional wisdom.  Some of them are right on, but some of them simply ask the wrong questions.

Finding 1: Republicans liked Romney.  

Finding 2: Conservative Republicans liked Romney, too.

Finding 3: Republican Primary voters were not much divided by ideology

Finding 4: Romney appealed to the mainstream of the party

Much of the post tries to dispel the myth that primary Republicans were in an “anyone but Mitt” kind of mood.  The conventional wisdom, as Sides and Vavreck recount it, is that Romney was imagined as too moderate by the predominantly extremely conservative base of the Republican party.  By charting his favorability ratings against other candidates, Sides and Vavreck claim Romney was always viewed as a palatable choice.  To underscore the point, they note the philosophical consensus of most GOP primary participants based on their candidate of choice, and note that they are pretty much bunched together.

The problem with these three points is a misreading of the fundamental problems Romney had among primary voters that drove the “Anybody But Mitt” movement.  “Favorability” is not the same as enthusiasm.  Polls as late as January 2012 showed a primary electorate eager for an alternative: 58% of GOP voters wanted more choices on their Presidential slate.  Rick Perry’s campaign fizzled, Herman Cain, Newt Gingrich, and Rick Santorum took turns in the media spotlight but without the resources to turn go beyond media attention.

Most famously, Romney had changed his views on public health care and the right to life.  Public shifts in views when one is running for a new office are generally looked down upon by people in the know.

That all suggests Romney was the veggie tray of the 2012 buffet: it’s certainly palatable, but only when you find out there isn’t any popcorn shrimp.  Demonstrating that he had broad appeal to Republican voters doesn’t mean he inspired excitement.  Did Republicans like Romney?  Maybe the way one likes a carrot stick smothered in ranch dressing.  I would have liked to see Sides and Vavreck delve into questions of voter intensity – in other words, just how much did they like Romney?

Finding 5: The economic fundamentals favored Obama 

There’s no beef with this one – they are right on.  While those on the outside could yammer about lost jobs and economic theory, Obama could point to real progress.

Finding 6: Party loyalty is really powerful.

Finding 7: Most groups of voters move in a similar fashion from election to election.

These two were interesting and a little surprising, since party identification is down overall.  But those who still identify as Republican or Democrat tend to stick with their horse.  That should inspire a wave of voter registration and recruitment efforts and help Republicans realize how critical local party committees and organizations like the College Republicans are for building a foundation.

Finding 8: Obama “gifts” didn’t amount to much.

Demographic groups who voted for Obama didn’t view their support as transactional, Sides and Vavreck claim.  As evidence, they point to the lack of support spikes or bumps in public polling around certain events.  For example, blue collar workers did not start supporting the President more around the the auto bailout.

This is buyable, but like the Anybody But Romney findings, it glosses over the subtleties of the politics of voter support.  A vote isn’t usually a quid pro quo.  This is something that Republicans misunderstand when they clumsily try to out-conservative each other in primaries.  A pattern of action builds support more than rhetoric or an isolated policy statement.

The gifts phrase comes, of course, from Romney’s bitter postgame assessment of his failed campaign.  It’s a flawed assessment, so Sides and Vavreck are right to blow up this myth, but it wasn’t worth taking seriously to begin with.

Finding 9:  It was hard for Obama or Romney to out-campaign the other.

Sides and Vavreck look at GRPs and money spent on ads – by both the campaigns and outside groups – and find them roughly equal.  Therefore,  “their campaigns were often canceling each other out.”  This position is as questionable as the “Anybody but Romney” points.

It makes sense because there’s only so much advertising time to buy.  But there isn’t much discussion of the quality of the ads, or of the source.  Remember Obama’s strategy of targeting low-information voters at the margins with ad buys on Friends reruns?  Fewer people saw those ads  – and they cost much less – than the Romney or Crossroads GPS ad buys during local news programs.  But those ads may have turned out more voters.

This point excludes the possibility that one side’s ads could have been more effective than the others’.  Further, putting so-called allies in the same bucket with the candidate assumes that said allies are equally effective at communicating the candidates’ messages.  While both Romney rooters and Obama fans might have had equal shares of the airwaves, that’s poor evidence that one side would cancel the other out.

Finding 10: Romney did not lose because he was perceived as too conservative.

Here’s an interesting point: voters perceived Romney’s political views as closer to their own.  “This also complicates any interpretation of the election as a mandate for Obama,” write Sides and Vavreck.  “He seemed to win in spite of how his political beliefs were perceived, not because of them.”

This one is right on, and there’s a very valuable lesson in it: Voters won’t punish a candidate for being “too conservative” or “too liberal.”  They will punish a candidate for being weird.  If you use words like “varmints”,  if you randomly ask “Who let the dogs out?”, or if you say your don’t care about 47% of America,  you might have trouble getting people who agree with you to think you’d be a good President.

Who’d respond to a conservative grassroots campaign? Norwegians would.

(Yes, that’s a pretty tortured Beatles reference, but Mama E would be upset if it wasn’t there.)

Norway has a center-right government now, led by the second female prime minister in their history, Edna Solberg.  Congratulations to Høyre, the Norwegian conservative party, that forms the backbone of the governing coalition.

Their success did not happen overnight.  Back in the summer 2009, the conservatives were decimated and trending downward.  Even the activists were wary or being active – knocking on doors for politics was viewed by some as an invasion of personal space, and no one wanted to be impolite.  (Imagine the political process being stymied because people are too polite.  Now there’s a foreign concept.)

There were, however, some very positive leaders within the party who appreciated the opportunities of technology and how it could help with a door-to-door and voter-to-voter ground game,  (They even brought in some bumbling American to help them make the case to their activists.)

This week, they realized the fruits of their efforts:

Conservatives in America can learn how to win elections from Erna Solberg and conservatives in Norway… For example, in the city of Hamar (population 29,000), the Conservative Party’s voter technology identified over 5,000 homes where the bulk of their base vote would come from.  

In the week leading up to the election, every identified home was personally contacted by a volunteer.  In addition, all identified conservative voters throughout the entire country received text messages on election day.

 

Instant Credibility on Syria in Three Easy Words

America may or may not go to war in Syria.  There are compelling, valid arguments for and against military action.  That’s a good debate to have.

Less useful – but still valid – is the infusion of political positioning.  The anti-war left has predictably been quieter for President Obama than they were for President Bush, and some neoconservative hawks who banged the war drum for invading Iraq in 2003 are now rather dovish.  Both sides will point to the other and cry “Hypocrisy!”

For Republicans, who spent the early 2000s arguing so vociferously for war, changing positions is especially tough, as Obama repeats the Bush arguments of a decade ago.  But it should really be an easy pivot, consisting of three words:

“I was wrong.”

It’s a humbling message, but one with some resonance.  Remember that in March 2003, 72% of Americans supported the Iraq war.  A lot of us were wrong about that.  Before 9/11, the concept of war was abstract for most Americans – the stuff of Tom Hanks movies or History Channel documentaries.  Iraq and Afghanistan introduced the public to the realities of young service men and women shipping off to war and sometimes not coming home.

Between the first flashes of shock and awe and the final grudging withdrawal, an awful lot of minds changed.

And Republicans paid a political price for it, too: the Congress flipped in 2006 and the White House in 2008.  (And Joe Lieberman, who supported the war, was all but drummed out of the Democrat party.)  A Republican looking to change his or her mind now will find a public that has trod the same path.

 

Email: The Once and Future King

Harvard’s Nieman Foundation had a post today about The Slurve, a daily digest of baseball.  (While I don’t subscribe, I see plenty about it on Twitter and Facebook from intelligent, baseball-oriented friends to know that I probably will at some point.)  Blogger Adrienne LaFrance opines that journalism-by-newsletter may be underrated:

After political reporting and editing stints at The American Conservative and Business Insider, [Michael Brendan Daugherty] decided to quit his job and launch The Slurve, a daily baseball newsletter that began last March on the eve of the 2013 baseball season.

Dougherty saw the opportunity to create a bespoke editorial product for an audience that was inundated with great baseball coverage but had to traverse a huge swath of the web to find it.

Daugherty’s model is subscription, not advertising-based.  He has built an audience and feeds it with great content, and the subscriptions continue.  It’s similar to the model magazines may have used in their heyday, but without the high costs of printing and distribution.

The Slurve is not the first to use such a model.  A few years ago, the National Journal’s Hotiline was required reading when it popped up subscribers’ inboxes right around noon; Ben Domenech’s The Transom treats center-right subscribers to news and analysis each morning.  At some point, LaFrance speculates, specialty email list curators might find seats in traditional media.  She may be right; former Hotline editor Chuck Todd has certainly done so.

In making her point, LaFrance may have hit on something traditional media need more of as they claw their way into the digital age: a direct conduit into the inbox.  Sure, news organizations love to invite viewers to “join the conversation” on Twitter or Facebook.  But doing so is a thin attempt to appear multi-directional: CNN really doesn’t care what you tweeted about Syria, even if it posted your tweet on the air.

News organizations are a one-way conduits of information.  People who know stuff about the world are paid to tell you about it, if you’re interested.  If they are interested in finding your eyeballs online, they would be wise to reach out through your email inbox.

Crossroads GPS vs. Bankrupting America: Which Video is Better?

Let’s get it out of the way up front: Bankrupting America wins.

Crossroads GPS released this video this week:

It’s pretty funny – the sarcastic tone and the point of view – as a mock government promotion – make for a great political video.  It probably won’t change many minds on Obamacare, but it will take people who are leaning against it and help illustrate why the program is so flawed.  For people who instinctively dislike Obamacare, but aren’t quite sure why, this illustrates it in a funny way.  If this aired during the local news, you’d stop and take notice.

It calls to mind this video from last month from Public Notice’s Bankrupting America.  The Office parody (which I’ve already gushed about) pokes fun at government’s excessive spending.  Bankrupting America’s effort enjoys good acting and writing, but doesn’t have quite the same production value as Crossroads GPS’s commercial.  What it does have is the potential to illustrate all that’s wrong with a big government mentality.  It plays on people’s notions of inefficient government, but doesn’t ask the viewer to make the mental heavy lift of deciding on a policy position.  The single episode that has been released has the potential to blossom into something more that entertains first, and leaves impressions about bureaucracy as a by-product.  As satire, it’s more effective than the Obamacare video, as a political messaging device it is less efficient.

You might take notice of Crossroads GPS’s video if you saw it in the background.  But you’re interested in seeing more about the characters in the Bankrupting America video.  You want to see more of the protagonist deranged boss and the Carter Administration holdover who just doesn’t care.

Walt Disney once said, “I would rather entertain and hope that people learned something than educate people and hope they were entertained.”  Both of these videos are funny, but Bankrupting America has the potential for a broader appeal because it does a better job of staying true to that mindset.

 

 

Christie vs. Giuliani

Gov. Chris Christie fired what sounded like a shot against the early front runner for the 2016 Republican nomination last week:

“As a former prosecutor who was appointed by President George W. Bush on Sept. 10, 2001, I just want us to be really cautious, because this strain of libertarianism that’s going through both parties right now and making big headlines, I think, is a very dangerous thought,” Christie said.

There’s some value in Christie’s points, but they get lost in incendiary rhetoric.  Invoking September 11, 2001 and calling those with reservations about government overreach “dangerous” is similar to calling the Obama Administration “socialist” – the words are so far over the top that they no longer register with the average voter.

Those concerned with domestic spying and data mining programs rail against politicians who frame a choice between security and privacy.  Christie would have been smarter to echo such”false choice” rhetoric.  “There needn’t be a false choice between security and privacy – we can and must have aggressive, effective programs that smoke out terrorists that don’t violate our rights,” he might have said.  (Though, come to think of it, he probably shouldn’t use the word “needn’t.”  He’s got speechwriters for that, though.)

This type of language is much more inclusive, and that’s what Christie will need to get his 2016 efforts on track.  Sen. Rand Paul is ahead in the polls because people support his positions; a candidate who calls those positions “dangerous” will find it hard to win their support – even if he wins the nomination.

Christie has a good example just to his north, in the city for which his state is an oversize suburb.  Rudy Giuliani’s speech at the 2004 Republican National Convention argued for many specific policies that Paul would probably not agree with.  Yet the arguments were framed by a theme captured in one stand-out phrase: “Our party’s great contribution is to expand freedom.”  Giuliani was never a conservative darling, but with this line he at least let on that he understood where conservatives were coming from.

Giuliani did not simply argue that he was right while the other side was wrong; he argued that the other side should agree with him because his solutions offered the best chance to advance their goals.  It’s similar to the way Paul Ryan tried to frame entitlement reform as a way to preserve the safety net.

And it’s the way a candidate like Christie – who will , realistically, have difficulty proving conservative bona fides to many primary voters – will have to start talking if he wants to win the party’s nomination and the White House.