In a Medium post, I discuss a commercial from what turned out to be Toys ‘R’ Us’s last Christmas season – and how that commercial, as much as anything else, foreshadowed this week’s news that the “biggest toy store there is” will cease to be.
During the research – which involved looking at a bunch of old TV commercials on YouTube – I stumbled across a few that used the late 1980s tagline, “You’ll never outgrow us.” It’s a play on the “I don’t wanna grow up / I’m a Toys ‘R’ Us kid” jingle, and a Toys ‘R’ Us wiki shows that it was in use from 1987-1989.
That seems especially ironic now, as consumer behavior (seeking out lower prices in physical and online locations) led people away from Toys ‘R’ Us. On the other hand, Toys ‘R’ Us didn’t do themselves any favors. Thirty to forty years ago they promised both the best variety and the best value compared to department store toy sections; as they shutter operations now they can offer neither. There will always be a market for toys, but Toys ‘R’ Us couldn’t keep up with it.
The kids of the 1980s and 1990s didn’t necessarily outgrow Toys ‘R’ Us; Toys ‘R’ Us shrank.